Returns and Refunds Policy

ORDER CANCELLATION                                                                                      

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 6 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

REFUNDS                                                                                                             

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a replacement or refund as preferred. 

Unfortunately, since all of our products are made to order, we cannot offer exchanges or returns. If you are unsatisfied with your order – please contact our support and we will do our best to help you out!

We do not issue the refund if:

• Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address, wrong size)
• You have buyer's remorse

*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page.